For the fastest resolution to issues with UCSB Identity services, please contact the appropriate support unit.

Student support for Identity Services is handled by the Collaborate Student Support Center at Phelps 1521, HSSB 1203, Psychology East 1804 and Music 1401. You can reach the student helpdesk by submitting a ticket here or by phone at 805 893-5542.

For faculty or staff, assistance is provided by the Enterprise Service Desk. If you cannot log into services using your ucsbNetId, please call the Service Desk at 805 893-5000 to talk to a technician. For other issues, log into the Service Desk application at the URL below and select an category under Identity and Access management to open a support ticket.
http://etsc.ucsb.edu