The following frequently asked questions are targeted at identity customers. Developers and technical staff might also want to have a look at the Developer Frequently Asked Questions.

» How do I get a UCSBnetID?
» I can't log in with my UCSBnetID and Password — how do I fix this?
» I'm a student coming to UCSB next quarter. Can I activate my UCSBnetID now?
» I am a returning staff member or academic. Will my UCSBnetID be reactivated with the same password I had previously?
» I'd like to get a UCSBnetID for a visiting researcher, incoming employee, contractor, or guest? How do I do so?
» I've just graduated from UCSB and accepted an employee position on campus. Do I need a new UCSBnetID?
» Can I change my UCSBnetID?
» Where is my directory listing displayed?
» How can I update the directory information displayed in the People Finder?
» How is a department name assigned to my People Finder entry?
» How are people assigned to a department in the People Finder?
» Can I log into AYSO (At Your Service Online) with my UCSBnetID?
» What happened to U-Reset?
» I'm an instructor having trouble logging in to eGrades. What can I do?

If you can't log in to eGrades, we recommend that you first verify your UCSBnetID and password by signing in to the Identity Manager.

We sometimes see instructors have their UCSBnetID terminated at the end of an academic quarter because they no longer are active according to the payroll system. In this case you'll need to have staff in your department enter grades on your behalf. Contact egrades@sa.ucsb.edu for further assistance.

» My question isn't answered here. Where can I get more help?