Welcome to Identity Service Customer Support. If you're looking for information about your UCSBnetID or how to get one you're at the right place.

In August 2011 Office of Information Systems & Technology introduced a New Identity Management Service for the campus. Identity Management relates to the creation and management of UCSBnetID accounts for access to campus and university services.

If you don't yet have a UCSBnetID you can activate yours by using our Identity Manager. See our information on Identity Provisioning for more details on the activation process.

Can't remember your password? We can't tell you what it is, but you can assign yourself a new one. Head over to the Identity Manager to reset your password.

Once you leave the University your UCSBnetID is automatically deactivated. Details are available in our Identity Provisioning documentation.

Each department may have one or more local staff who have been delegated the authority to edit the business information associated with the individuals in that department. We've tabulated the delegated editors assigned to each department.

The Identity Services Help Desk is located at 4101 Student Affairs and Admin Services Building (SAASB). If you're having trouble with your UCSBnetID or have questions that aren't answered here, let us know and we'll help out.

If we haven't answered your question elsewhere you might have a look in our FAQ.